Viva Instruments – Shipping Policy

Thank you for visiting and shopping at Viva Instruments. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Orders received before 12pm are despatched on same business day subject to product availability we’ll notify you if the product is out of stock and if you wish to wait for the product to arrive back in stock. Orders are not shipped or delivered on weekends or bank holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

UK Shipping Rates

FREE SHIPPING ON ORDERS OVER £40.00 TO MAINLAND UK - Some items are not eligible for free shipping. 

 

Delivery time next working day Mon - Fri see below order cut off time and delivery days.

Next day service (Royal mail 1st class & Tracked) order and delivery time frame - UK ONLY.

Royal mail Tracked next working day £4.02 (UK mainland)

Royal mail 2nd class 48 hours - £3.60 (UK mainland)

Royal mail tracked on orders over £40.00 - Free Shipping 

Some items may not be eligible for standard shipping rates due to their size, weight, or special handling requirements. You’ll be notified of any adjusted rates at checkout before completing your purchase.

• Monday before 12pm - Arrive Tuesday

• Monday after 12pm - Arrive Wednesday

• Tuesday before 12pm - Arrive Wednesday

• Tuesday after 12pm - Arrive Thursday

• Wednesday before 12pm - Arrive Thursday

• Wednesday after 12pm - Arrive Friday 

• Thursday before 12pm - Arrive Friday

• Thursday after 12pm - Arrive Monday

• Friday before 12pm - Arrive Monday

• Friday after 12pm - Arrive Monday OR Tuesday

• Saturday - Arrive Monday OR Tuesday

• Sunday - Arrive Tuesday

NI & Republic of Ireland

• Northern Ireland - Shipping charges are calculated at checkout 

• Republic of Ireland - Shipping charges are calculated at checkout 

• Channel Islands, Isle of Man, Scilly Isles, Scottish Islands, Scottish Highlands - Shipping charges are calculated at checkout 

Shipping Rates in Europe

When you check out, shipping charges for the Eurozone will be calculated. Depending on the total order value, some orders may qualify for free delivery.

International Shipping Options to Suit Your Needs

We offer international shipping rates that vary by region or country. At checkout, delivery charges for all international orders will be calculated accordingly. Additionally, some orders may qualify for shipping, depending on the total value of the order.

* If you need your order to be delivered urgently please contact us before placing your order.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Viva Instruments, ships worldwide some countries or territories may be excluded.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Viva Instruments is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Viva Instruments is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We ship internationally shipping charges may be higher depending on your country/territory.