Viva Instruments – Shipping Policy
Thank you for visiting and shopping at Viva Instruments. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
Orders received before 12pm are despatched on same business day subject to product availability we’ll notify you if the product is out of stock and if you wish to wait for the product to arrive back in stock. Orders are not shipped or delivered on weekends or bank holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
UK Shipping Rates
FREE SHIPPING ON ORDERS OVER £40.00 TO MAINLAND UK
Delivery time next working day Mon - Fri see below order cut off time and delivery days.
Next day service (Royal mail 1st class & Tracked) order and delivery time frame - UK ONLY.
Royal mail Tracked next working day £4.02 (UK mainland)
Royal mail 2nd class 48 hours - £3.60 (UK mainland)
Royal mail tracked on orders over £40.00 - Free Shipping
- Monday before 12pm - Arrive Tuesday
- Monday after 12pm - Arrive Wednesday
- Tuesday before 12pm - Arrive Wednesday
- Tuesday after 12pm - Arrive Thursday
- Wednesday before 12pm - Arrive Thursday
- Wednesday after 12pm - Arrive Friday
- Thursday before 12pm - Arrive Friday
- Thursday after 12pm - Arrive Monday
- Friday before 12pm - Arrive Monday
- Friday after 12pm - Arrive Monday OR Tuesday
- Saturday - Arrive Monday OR Tuesday
- Sunday - Arrive Tuesday
NI & Republic of Ireland
- Northern Ireland £4.00 Shipping charge
- Republic of Ireland £9.00
- Channel Islands, Isle of Man, Scilly Isles, Scottish Islands, Scottish Highlands £4.00
Europe - Shipping Rates
- Free shipping on orders over £50.00
- £9.00 charge will apply on orders under £50.00
International Shipping - The following delivery rates apply
- FREE WORLDWIDE SHIPPING ON ORDERS OVER £75.00
- £15.00 shipping charge on orders under £75.00
- £20.00 Tracked International shipping
- Delivery time 5-7 days
* If you need your order to be delivered urgently please contact us before placing your order.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Viva Instruments, ships worldwide some countries or territories may be excluded.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Viva Instruments is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Viva Instruments is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship internationally shipping charges may be higher depending on your country/territory.