Viva Instruments – Shipping Policy

Thank you for visiting and shopping at Viva Instruments. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Orders received before 12 pm are dispatched on the same business day subject to product availability we’ll notify you if the product is out of stock and if you wish to wait for the product to arrive back in stock. Orders are not shipped or delivered on weekends or bank holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

UK SHIPPING RATES

FREE SHIPPING ON ORDERS OVER £40.00 TO MAINLAND UK (Eligible items only some products may not qualify for free shipping)

 

Delivery time next working day Mon - Fri see below order cut off time and delivery days.

Next day service (Royal mail 1st class & Tracked) order and delivery time frame - UK ONLY.

Royal mail Tracked next working day £4.02 (UK mainland)

Royal mail 2nd class 48 hours - £3.60 (UK mainland)

Royal mail tracked on orders over £40.00 - Free Shipping 

Some items may not be eligible for standard shipping rates due to their size, weight, or special handling requirements. You’ll be notified of any adjusted rates at checkout before completing your purchase.

• Monday before 12pm - Arrive Tuesday

• Monday after 12pm - Arrive Wednesday

• Tuesday before 12pm - Arrive Wednesday

• Tuesday after 12pm - Arrive Thursday

• Wednesday before 12pm - Arrive Thursday

• Wednesday after 12pm - Arrive Friday 

• Thursday before 12pm - Arrive Friday

• Thursday after 12pm - Arrive Monday

• Friday before 12pm - Arrive Monday

• Friday after 12pm - Arrive Monday OR Tuesday

• Saturday - Arrive Monday OR Tuesday

• Sunday - Arrive Tuesday

NI & Republic of Ireland

Shipping rates are calculated at checkout 

Europe - Shipping Rates

For EU shipping rates calculated at checkout 

International Shipping - The following delivery rates apply

Shipping rates for international orders are calculated at checkout, if you have any questions please get in touch.

* If you need your order to be delivered urgently please contact us before placing your order.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Viva Instruments, ships worldwide some countries or territories may be excluded.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Viva Instruments is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages

Viva Instruments is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We ship internationally shipping charges may be higher depending on your country/territory.